SUPPORT

Help with Midtown Dash on the web, iOS and Android.

▶ Play the game Rules of the street

01Contact

Contact email coming soon. In the meantime, the answers below cover the questions that come up most.

02How to play

You run up a Midtown avenue automatically. Dodge the crowd, the furniture and the traffic.

MoveArrow keys or A / D, or press and drag.
StopHold ↓ / S, drag down below your runner, or hold the right mouse button. This is how you let an ambulance pass.
Hop the turnstileSPACE, a quick tap, or a swipe up. Only works underground.
Pause, mute, calmP / ESC, M or the ♪ button, C or the ✦ button.

The full rules, including exactly how scoring works, are on the rules of the street page.

03Common questions

There's no soundCheck the ♪ button (or press M): mute is remembered between visits. Sound starts after your first tap or key press, because browsers don't allow a page to play audio before that. Also check your device volume.
Too much shaking or flashingTap ✦ or press C for reduced motion. The game follows your device's reduce-motion setting until you choose, and remembers your choice.
Does it work offline?Yes. After the first time it loads with a connection, the web version keeps its files on your device and starts without one, subway included.
Play the same run againEvery run has a seed, shown on the game-over card. Tap it to copy a link that replays the same avenue, or add ?seed= and the seed to the game's address.
Reset my best scoreYour best score is kept only on your device. Clear this site's data in your browser settings (or reinstall the app) to start over. That also resets the sound, motion and tip settings.
The game won't startIf a message says the game couldn't load, check your connection and use the retry button. Very old browsers may not be able to run it.
My dataMidtown Dash collects nothing. See the privacy policy.